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Privacy Policy

Effective Date: 5 May 2025
Company Name: Pasha Trade Bridge LTD
Website: https://www.pashatradebridge.co.uk
Business Address: 26 Lyndhurst Crescent, SN3 2RL, Swindon, Wiltshire, UK
Contact Email: info@pashatradebridge.co.uk

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Introduction​

​Pasha Trade Bridge LTD ("we," "us," or "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit our website or use our services.

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Data We Collect

​We may collect the following data when you use our website or services:

  • Full name, email address, company name, phone number

  • Business address, billing/shipping details

  • Login credentials (for registered users)

  • Purchase history and order information

  • Marketing preferences and CRM interactions

  • Analytics data such as IP address, browser type, and page views

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 How We Use Your Data​

We use your data to:

  • Process orders and deliver products

  • Respond to inquiries and provide customer support

  • Create and manage user accounts

  • Improve our website and services through analytics

  • Send updates, promotions, and marketing emails (you can opt out anytime)

  • Maintain records within our CRM system (HubSpot)

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Legal Basis for Processing​​

We process your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) based on:

  • Your consent

  • The need to perform a contract

  • Our legitimate interests (e.g., analytics, customer service)

  • Legal obligations (e.g., tax and invoicing)

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Sharing Your Information​

We do not sell or share your data with third parties, except:

  • With service providers like HubSpot (for CRM)

  • When required by law or legal proceedings

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Cookies and Analytics​

Our website uses analytics tools (e.g., Wix Analytics) to understand user behaviour.
We currently do not use cookies for advertising or personalisation, but we may implement them. You will be notified if we do.

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E-Commerce Terms​

As a UK-based B2B e-commerce provider, we comply with UK consumer and commercial regulations.

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Payments​

  • All prices shown exclude VAT unless stated otherwise.

  • Payments must be made through approved methods shown at checkout.

  • Orders are processed once payment is received.

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Returns & Refunds​

  • The Consumer Contracts Regulations do not govern B2B sales, but we may allow returns at our discretion.

  • Return requests must be made within 14 days of delivery and are subject to restocking fees.

  • Products must be unused and in original packaging.

  • Refunds are issued once items are inspected and approved.

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Your Rights​

You have the right to:

  • Access the personal data we hold about you

  • Correct or update your information

  • Request the deletion of your data

  • Object to marketing communications

  • File a complaint with the Information Commissioner’s Office (ICO)

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Data Security​​

We take data protection seriously and implement appropriate technical and organisational measures to safeguard your personal data.

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Changes to This Policy​

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

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Contact Us​​

For any privacy-related questions, please contact:
📧 info@pashatradebridge.co.uk

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